Deer Creek Animal Hospital LLC

388 Saxonburg Rd
Butler, PA 16002

(724)282-0006

www.dcanimalhospital.com

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet in our reception area before seeing the doctor. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room for their safety and yours.

Appointments will be confirmed a full business day before the scheduled appointment by telephone.  If you no longer need an appointment, wish to change your time or cancel, please give the courtesy of at least 24 hours so we are able to help other patients who may need to come in.

 

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.

 

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Please arrive for your appointment on time or a few minutes early if there is any paperwork that needs to be completed.  Please call our office at 724-282-0006 if you have any questions or are unable to keep your appointment.